Return Period
You have 14 calendar days from the receipt of your order to request a withdrawal from your purchase.
SHIPPING AND RETURNS
Fast, secure, and hassle-free shipping.
ENVÍOS
Cuidamos tu pedido como cuidas tu colección.Preparamos tu pedido en un plazo de 24h laborables y lo enviamos con todo el cuidado para que llegue en perfectas condiciones.
Máxima Velocidad
Lo recibes pronto.Procesamos tus tesoros en tiempo récord para que la espera sea mínima.
PENÍNSULA
Envío Certificado
24-72H LABORABLES
4,95€
GRATIS COMPRAS +120€
BALEARES
Envío Certificado
3-5 DÍAS LABORABLES
8,95€
GRATIS COMPRAS +200€
EXTRAPENINSULAR
Canarias, Ceuta y Melilla
3-5 DÍAS LABORABLES
12,95€
IMPORTANTE DUA
En el caso de Canarias, los pedidos pueden estar sujetos a gastos de aduanas (DUA), que corren a cargo del cliente.
Sagunto (46500)
LOCAL PICKUP (SAGUNTO, VALENCIA)
If you're nearby, save on shipping.
Available in 24 business hours by appointment. We will coordinate with you via WhatsApp or Email.
"We'll hand it to you in person, as it should be 🐯"
IMPORTANT UPON RECEIPT
STEP 1: REVIEW
Check the condition of the package before opening it. The integrity of the seal is key.
STEP 2: DOCUMENT
If you detect any signs of impact or tampering, take photos before proceeding with the opening.
STEP 3: NOTIFY
You have 24 hours from receipt to notify us of any logistical issues.
RETURNS
Important condition
We work with factory-sealed products. If the seal has been opened or tampered with, the product cannot be returned.
RETURN SHIPPING COSTS
Return shipping costs are the customer's responsibility, except in cases of error on our part or a visible product defect.
REQUEST YOUR RETURN BY ATTACHING DETAILED PHOTOS TO OUR SUPPORT TEAM, SHOWING THE PRODUCT UNOPENED AND IN PERFECT CONDITION.