PRIVACY POLICY.

This Privacy Policy describes how Javier López Fernández (hereinafter, "Tiger Cards," "we," or "our") collects, uses, and protects the personal information of users who visit or make purchases on the website tigercards.es.

1. DATA CONTROLLER

  • Identity: Javier López Fernández
  • Tax ID (NIF): 73393305Y
  • Address: Calle Viento de Arbones, Sagunto, Valencia, Spain.
  • Contact Email: soporte@tigercards.es

2. PERSONAL INFORMATION WE COLLECT

To provide our services, we collect the following data:

  • Contact and identification data: Full name, Tax ID (for invoicing), shipping address, billing address, phone number, and email address.
  • Order information: Details of purchased products, purchase history, and preferences.
  • Payment information: Payments are processed through secure gateways (Shopify Payments, PayPal, Bizum, etc.). Tiger Cards does not store or have access to your full credit card or bank account details.
  • Browsing data: IP address, browser type, and website behavior through Cookies.

3. PURPOSE OF DATA PROCESSING

We use your personal data to:

  1. Order management: Process the purchase, prepare the package, and manage shipment to your address.
  2. Communication: Send you order confirmations, shipping status updates, or respond to your support queries.
  3. Legal obligations: Issue invoices and comply with Spanish tax regulations.
  4. Marketing (with consent only): If you expressly agree, to send you news about TCG launches, exclusive offers, and Tiger Cards events.
  5. Fraud prevention: Detect and investigate potential fraudulent transactions or illicit activities.

4. LEGAL BASIS FOR PROCESSING

We process your data based on:

  • Contractual performance: Necessary to manage your purchase and product delivery.
  • Legal obligation: For compliance with tax and fiscal laws.
  • Legitimate interest: To ensure website security and prevent fraud.
  • Consent: For sending commercial communications and the use of certain cookies.

5. DATA RECIPIENTS

Your data will not be sold to third parties. It will only be shared with the following providers necessary for Tiger Cards' operations:

  • Transport companies: (Correos, GLS, etc.) To carry out order delivery.
  • Payment gateways: To process payments securely.
  • Technology providers: E-commerce platform (Shopify) that supports website operations.
  • Tax advisory: For tax and accounting management.

6. DATA RETENTION PERIOD

We will keep your personal data as long as the commercial relationship exists, and subsequently, for the legal periods required by tax regulations (usually 5 years for the statute of limitations on tax obligations). Data for marketing purposes will be kept until the user requests its deletion.

7. USER RIGHTS

You have the right to:

  • Access: Know what data we hold about you.
  • Rectification: Correct inaccurate data.
  • Erasure (Right to be forgotten): Request that we delete your data when it is no longer necessary.
  • Objection and Restriction: Object to the sending of advertising or limit processing in certain cases.
  • Portability: Receive your data in a structured electronic format.

To exercise these rights, send an email to soporte@tigercards.es, attaching a copy of your ID or equivalent document to verify your identity. You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.

8. DATA SECURITY

Tiger Cards implements technical and organizational security measures (such as SSL encryption) to protect your information against loss, theft, or unauthorized access. However, no Internet transmission is 100% secure; we recommend using strong passwords and not sharing them.

9. POLICY CHANGES

Tiger Cards reserves the right to modify this policy to adapt it to legislative updates. Any changes will be published on this page with the corresponding update date.